Privacy Policy

Woobly Private Limited
Last Updated: February 15, 2026
Version 1.0

1. Introduction

Woobly Private Limited (“Woobly”, “we”, “us”, “our”, or the “Company”) is committed to protecting your privacy and ensuring transparency in our data practices.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• Visit our website

• Use our services

• Interact with our digital platforms

If you do not agree with this Privacy Policy, please do not use our services. Continued use of our services constitutes acceptance of this Policy.

2. Information We Collect

We collect information in multiple ways, including information you provide directly and information collected automatically.

2.1 Information You Provide Directly

A. Personal Identification Information

• Name

• Email address

• Phone number

• Postal address

• Account credentials (username, password)

• Payment and billing information (credit card, bank account details)

• Professional information (company name, job title, industry)

• Government-issued identification numbers (where applicable)

B. Communication Data

• Messages and support tickets

• Feedback and survey responses

• Email, chat, and contact form correspondence

C. Transactional Information

• Products or services purchased

• Order history

• Payment status and invoices

D. Profile Information

• User profile details

• Preferences and settings

• Documents and files uploaded

2.2 Information Collected Automatically

A. Device & Technical Information

• IP address

• Device identifiers

• Browser type and version

• Operating system

• Device type

• Screen resolution

• Referral source

B. Usage Data

• Pages visited

• Time spent on pages

• Features used

• Search queries

• Clicks and scrolling patterns

• Error logs and crash reports

C. Cookies & Tracking Technologies

• Session cookies

• Persistent cookies

• Web beacons and pixel tags

• Local storage

• Analytics tracking tools

D. Location Information

• Approximate location (city/region via IP)

• Precise location (only with explicit consent)

3. How We Use Your Information

We use collected data for legitimate business purposes, including:

3.1 Service Delivery & Operations

• Creating and managing accounts

• Processing transactions

• Delivering services

• Customer support

• Identity verification

• Fraud prevention

3.2 Improvement & Analytics

• Usage analysis

• Research and feature development

• Website performance optimization

• Technical troubleshooting

• Business reporting

3.3 Marketing & Communication

• Promotional emails (with consent)

• Newsletters

• Service updates

• Surveys

• Personalized content

3.4 Legal & Security

• Regulatory compliance

• Enforcing agreements

• Fraud detection

• Responding to legal requests

• Protecting rights and safety

3.5 Business Intelligence

• Aggregated analytics

• Campaign measurement

• Statistical reporting

4. Legal Basis for Processing (GDPR)

We process personal data based on:

• Consent

• Contractual necessity

• Legal obligation

• Legitimate interests

• Public task (where applicable)

5. Data Retention

We retain data only as long as necessary:

When no longer needed, data is securely deleted or anonymized.

6. Data Security

We implement industry-standard security measures.

6.1 Technical Safeguards

• TLS/SSL encryption

• AES-256 encryption at rest

• Security audits and penetration testing

• Web Application Firewall (WAF)

• Intrusion detection systems

• Multi-factor authentication

• Secure API validation

6.2 Organizational Safeguards

• Role-based access control

• Employee confidentiality agreements

• Security training

• Incident response procedures

• Regular risk assessments

6.3 Physical Safeguards

• Secured data centers

• Restricted access

• Surveillance systems

• Secure media disposal

Note: No online transmission is 100% secure.

7. Sharing & Disclosure of Information

We do not sell personal data.

7.1 Service Providers

We share data with trusted vendors including:

• Payment processors

• Cloud hosting providers

• Email service providers

• Analytics platforms

• CRM systems

• Customer support tools

All providers are bound by Data Processing Agreements (DPAs).

7.2 Business Partners

With consent, we may share data with:

• Strategic partners

• Integration platforms

• Business affiliates

7.3 Legal Requirements

We may disclose information when required by:

• Court orders

• Law enforcement

• Regulatory authorities

7.4 Business Transfers

Data may transfer during:

• Mergers

• Acquisitions

• Asset sales

Users will be notified.

7.5 Aggregated Data

We may share anonymized, non-identifiable data.

8. Cookies & Tracking Technologies

8.1 Types of Cookies

• Essential

• Performance (e.g., analytics)

• Functional

• Marketing

8.2 Cookie Management

Users may:

• Accept/reject cookies

• Delete cookies

• Block third-party cookies

Disabling essential cookies may affect functionality.

9. Your Data Rights

9.1 GDPR Rights (EU/EEA)

• Access

• Rectification

• Erasure

• Restriction

• Portability

• Objection

• Complaint to Data Protection Authority

• Withdraw consent

9.2 CCPA / CPRA Rights (California)

• Right to know

• Right to delete

• Right to correct

• Right to opt-out

• Right to limit sensitive data use

• Non-discrimination

9.3 India DPDPA Rights

• Access

• Correction

• Erasure

• Grievance redressal

9.4 Exercising Rights

Contact: privacy@woobly.com

Response timeframe:

• GDPR: 30 days

• CCPA: 45 days

10. Children’s Privacy

Our services are not intended for children under 13 (or applicable age).

If we discover child data without consent, we will delete it.

Parents may contact: privacy@woobly.com

11. International Data Transfers

We may transfer data internationally with safeguards such as:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions

• Data Processing Agreements

• Explicit consent

12. Contact Information

Woobly Private Limited
8th Floor Magnum Tower 1 Sector 58 Gurugram Haryana 122011 INDIA
Email: info@mywoobly.com

13. Regulatory Complaints

• EU: Contact your national Data Protection Authority

• India: Data Protection Board of India

• California: California Attorney General

• UK: Information Commissioner’s Office (ICO)

14. Third-Party Links

We are not responsible for third-party privacy practices.

15. Changes to This Policy

We may update this Privacy Policy by:

• Updating the “Last Updated” date

• Posting website notices

• Sending email notifications (if material changes)

Continued use after changes constitutes acceptance.

16. Additional Notices by Jurisdiction

16.1 European Union

Compliant with GDPR.

16.2 India

Compliant with IT Act, 2000 and DPDPA 2023.

16.3 United Kingdom

Compliant with UK GDPR and Data Protection Act 2018.

17. Glossary

• Personal Data – Information identifying an individual

• Data Controller – Woobly

• Data Processor – Third party processing data

• Processing – Collection, storage, use, deletion

• Consent – Informed agreement

• Data Subject – Individual whose data is processed

• Data Breach – Unauthorized access or loss

18. Accessibility

This Privacy Policy is available in accessible formats upon request.

Contact: info@mywoobly.com

Conclusion

Woobly Private Limited is committed to maintaining the highest standards of privacy, transparency, and data protection.

If you have questions or concerns, please contact us.

© 2026 Woobly Private Limited. All Rights Reserved.